Calculated risks, believing in yourself and a continual quest to impress and improve is at the centre of the Luxe Home Interiors story.
In 2010, with no furniture retail experience, Darren Ausmus and Scott Elias, took a giant leap of faith and quit their successful careers in public education to purchase and operate Luxe Home Interiors. Just following the global financial crisis of 2008 many critics had doubts the two novices could steer the company through the shaky economic times. However, after winning the 2012 Victoria Chamber of Commerce business of the year award Darren, Scott and team reassured the public that Luxe Home Interiors will be around for many years to come.
The creative and dedicated team at Luxe Home Interiors are always striving to improve the client experience – What can we do to ensure each and every visitor to our showroom receives excellent service? How do we strengthen quality control? What new designs will appeal to the Victoria market?
Not an Ordinary Furniture Store
Luxe Home Interiors is unique among furniture stores in British Columbia. We take immense pride in creating inspiring and eclectic furniture vignettes that appeal to a wide range of personal tastes, styles and budgets. With our complimentary design services, we are always looking for new ways to connect with and impress our clients. Everyone is welcome at Luxe Home Interiors. Each person who walks through our doors is given exceptional service whether they are buying furniture for their whole house or just looking for inspiration. In the event that a customer is dissatisfied with a purchase we will resolve the problem. We promise.
Relationships, Relationships, Relationships
When planning to buy Luxe Home Interiors in 2010 Darren and Scott were asked one question many times … “what makes you think you can run a furniture store?” Their answer … “When working with the hardest to reach children and working with staff teams we knew that forming strong relationships is key to any successful organization. We already know how to work with people, the rest we can learn.” The best part of our day is developing a strong connection with a client and making someone smile.
Making a Difference
With backgrounds as special education teachers making a difference and giving back to the community has always been important to Darren and Scott. Since 2010 Luxe has supported numerous charities and organizations throughout Victoria raising thousands of dollars and enriching the lives of others. Additionally, Luxe partners with several local craftsmen and artisans to further strengthen the local economy.